SLP.- La Comisi\u00f3n Nacional para la Protecci\u00f3n y Defensa de los Usuarios de Servicios Financieros (CONDUSEF) no tiene un solo procedimiento interpuesto por las personas que esta semana se agruparon y manifestaron contra BBVA Bancomer -las cuales dicen ser cientas, con una afectaci\u00f3n de nueve millones de pesos-.<\/p>\n
El titular de la dependencia, Felipe Alberto Athi\u00e9 hizo hincapi\u00e9 en lo anterior, una vez que el representante de los inconformes declar\u00f3 haber recurrido a dicha instancia y estar en fase de conciliaci\u00f3n.<\/p>\n
El funcionario se\u00f1al\u00f3 que la CONDUSEF se mantiene en operaci\u00f3n, pero no hay registro de una situaci\u00f3n como la expuesta.<\/p>\n
Inform\u00f3 que existen casos de cargos no reconocidos y algunos por hackeo de cuentas.<\/p>\n
No obstante, ninguno corresponde a decenas -menos a un centenar de personas perjudicadas-.
\nPrecis\u00f3 que el \u00faltimo mes se reportaron entre ocho y 10 que ata\u00f1en a distintas instituciones bancarias.<\/p>\n
Athi\u00e9 Herrera explic\u00f3 que los asuntos que est\u00e1n en curso iniciaron con la presentaci\u00f3n de una reclamaci\u00f3n con el relato de los hechos.<\/p>\n
La identificaci\u00f3n del usuario se anexa.<\/p>\n
Cuando el resultado no favorece al usuario, \u00e9ste puede solicitar una audiencia de conciliaci\u00f3n.<\/p>\n
Por: Paulina Rodr\u00edguez<\/p>\n","protected":false},"excerpt":{"rendered":"
SLP.- La Comisi\u00f3n Nacional para la Protecci\u00f3n y Defensa de los Usuarios de Servicios Financieros (CONDUSEF) no tiene un solo procedimiento interpuesto por las personas que esta semana se agruparon y manifestaron contra BBVA Bancomer -las cuales dicen ser cientas, con una afectaci\u00f3n de nueve millones de pesos-. El titular de la dependencia, Felipe Alberto 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